discuss CRM to share your views for the following points:?

July 19th, 2009 | Tags: ,
crm
Najib u asked:


1. For the purposes of discussing CRM, we need to think of the “customer” in the broadest sense.

2. Building Community of e-Customers.

3. Building Value for the Customer

4. How can one Establishing Long-Term Relationships

5 Services provided by CRM .

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