Posts Tagged ‘Customer Management’
matt b asked: I am the manager of a small industrial manufacturing company. We are currently using a very out of date CRM software package. I need to pick a new one. Not having much experience with this sort of software I am overwhelmed by the number of choices. My needs [...]
dd2001uk asked: hey guys and gals, i am totally interested in CRM. i wanted to know what skills are needed to get into this career. by my research the main companies in CRM are MICROSOFT, SIEBEL, PEOPLESOFT, SAP, ORACLE, E.PHIPANY, ET AL. the question is about functional level CRM:
1. What skills are needed to get [...]
NASO asked: In what ways do they complement each other? What is the best use of each?
bsold2826 asked: I have many years of sales experience in information management (not database). What would be a good way enter into this sales field of CRM?
MUSASHI asked: I hear that many firms are employing Customer Relationship Management. What exactly is CRM and and how does it affect business in terms of the markets that business try to penetrate?