theinvertedgaze.com » Customer Management

Looking for a basic CRM software package?

ashvin — Thu, 23 Jul 2009 11:04:35 +0000

matt b asked:

I am the manager of a small industrial manufacturing company. We are currently using a very out of date CRM software package. I need to pick a new one. Not having much experience with this sort of software I am overwhelmed by the number of choices. My needs are for a simple, low cost system for customer contact management. My preference would be web-based allowing for updates and changes to be made automatically. Please help point me in the right direction for my search. Thanks!

who knows about CUSTOMER RELATIONSHIP MANAGEMENT (CRM) and how to make a career in it?

ashvin — Wed, 22 Jul 2009 20:53:37 +0000

dd2001uk asked:

hey guys and gals, i am totally interested in CRM. i wanted to know what skills are needed to get into this career. by my research the main companies in CRM are MICROSOFT, SIEBEL, PEOPLESOFT, SAP, ORACLE, E.PHIPANY, ET AL. the question is about functional level CRM:
1. What skills are needed to get into CRM as a career?
2. Which company’s CRM to go for and Why?
3. What are the prospects of CRM in UK?

all the best. people. Thank you.

What are the differences between ERP and Customer Relationship Management (CRM) software?

ashvin — Wed, 22 Jul 2009 02:53:08 +0000

NASO asked:

In what ways do they complement each other? What is the best use of each?

What is the best way to start a career in CRM (Customer Relationship Management) database sales?

ashvin — Mon, 20 Jul 2009 03:27:51 +0000

bsold2826 asked:

I have many years of sales experience in information management (not database). What would be a good way enter into this sales field of CRM?

What is CRM and what impact can/does it have on target markets?

ashvin — Sat, 18 Jul 2009 11:38:27 +0000

MUSASHI asked:

I hear that many firms are employing Customer Relationship Management. What exactly is CRM and and how does it affect business in terms of the markets that business try to penetrate?