What is CRM and what impact can/does it have on target markets?
July 18th, 2009
| Tags: Customer Management, Customer Relationship Management, Target Markets
MUSASHI asked:
I hear that many firms are employing Customer Relationship Management. What exactly is CRM and and how does it affect business in terms of the markets that business try to penetrate?
I hear that many firms are employing Customer Relationship Management. What exactly is CRM and and how does it affect business in terms of the markets that business try to penetrate?
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